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Original topic:

Phone doesn't function properly

(Topic created on: 25-01-2022 10:22 AM)
Niki2000
Explorer
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Galaxy S20 Series
My phone Galaxy S20+ 5G recently updated to One Ui 4 and since its been in shambles. Half of the apps won't open with the phone shutting down and rebooting at least 5 times a day. The battery had also been terrible since the new update. Some apps don't work properly such ad WhatsApp and Instagram. I wanted to see if anyone else have this issue and what should be my next steps?
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7 REPLIES 7
xSteveuk
Maestro
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Galaxy S20 Series
Hi,
Since installing the new update
Have you tried clearing your phone cache

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

And check apps for updates
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Members_b2sgy9J
Pioneer
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Galaxy S20 Series

Stop suggesting clearing the cache as a lot of people are having the same problems and it helped no one so far... 

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xSteveuk
Maestro
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Galaxy S20 Series
Why would l stop suggesting
Clearing cache
In most cases it helps
With new updates removes
Temp file's that can solve issues
Members_b2sgy9J
Pioneer
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Galaxy S20 Series

Really? Then kindly link a topic where wiping the cache partition solved similar issues.

Waiting

For

Your 

Reply 

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xSteveuk
Maestro
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Galaxy S20 Series
Phones store temporary files used for things like OS updates in a cache partition and when you visit webpages cache files are saved on your phone for quick access these temp files can build up over time and slow phone and browsing that's why it's always a good idea to clear the cache
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Members_b2sgy9J
Pioneer
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Galaxy S20 Series

Lol you have no idea what you are talking about... And read the topic again... 

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xSteveuk
Maestro
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Galaxy S20 Series
OK no problem