19-02-2021 01:49 PM in
Hi
Can anyone help please. I have a galaxy S20 and i have been unable to update as my phone still tells me my software is up to date but i am still using ui2.1 android 10. I have tried everything including live chat with samsung who informed me that my phone was not built for UK market although i purchased it from affordablemobiles.co.uk. Here are the specs:
AP:G980FXXS2ATD5
CP:G980FXXS2ATS5
CSG:G980FOXM2ATD5
Model:SM-G980F/DSM
Baseband Ver:g980fxxs2atd5Service Provider SW Ver: SAOMC_SM-G980F_OXM_MAX_QQ_0005RF8N41HJGVHMAX/MAX,MAX/EUX/MAX
If anybody can make sense of this your help would be most appreciated
Thanks
Mark