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Original topic:

One ui3 Android 11 Update

(Topic created on: 19/02/21 14:49)
Brimmy1
Apprentice
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Galaxy S20 Series

Hi

Can anyone help please. I have a galaxy S20 and i have been unable to update as my phone still tells me my software is up to date but i am still using ui2.1 android 10. I have tried everything including live chat with samsung who informed me that my phone was not built for UK market although i purchased it from affordablemobiles.co.uk. Here are the specs:

AP:G980FXXS2ATD5

CP:G980FXXS2ATS5

CSG:G980FOXM2ATD5

Model:SM-G980F/DSM

Baseband Ver:g980fxxs2atd5Service Provider SW Ver: SAOMC_SM-G980F_OXM_MAX_QQ_0005RF8N41HJGVHMAX/MAX,MAX/EUX/MAX

If anybody can make sense of this your help would be most appreciated

Thanks

Mark

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