16-01-2021 12:07 PM in
Had my phone for 6 weeks and it loses network on a regularly but random basis. I've tried pretty much everyhting that Samsung has suggested other than a factory reset, which they admit has solved the problem for some but not all. It's a disgrace that Samsung hasn't addressed this for their alleged flagship device - almost £1,000 for a phone that can't receive or send calls with certainty. The only solution is to turn flight mode on and then off - but the solution is temporary, sometimes for minutes before network disappears again. Disgraceful.
16-01-2021 12:22 PM in
No it's nothing to do with the network provider. Calls (in and out) work when the network is connected but not randomly when the network is disconnected. Same network (and SIM) as my Note8 and 2 Note7's that had no issues. Same network as my partners Hauwei phone which has no problems. Installed a brand new SIM in case it was faulty - network drops randomly.
16-01-2021 01:38 PM in
This is a known issue for the Note S20 Ultra and over on the forum for this device there are a number of threads dedicated to the subject, including...
24-01-2021 09:32 AM in