Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Note 20 ultra 5g start heating up after updating to One UI 3.0

(Topic created on: 06/01/21 05:27)
nazir-ul
New Member
Options
Galaxy S20 Series

Hi everyone, my note 20 ultra 5g started heating up while wireless charging.

All this has started just after updating to One UI 3.0 and also battery life is reduced.

Earlier i was able to use the phone till late evening but now it does not even last till 4pm.

Anyone can help me on this issue?

Thanks

0 Likes
Reply
2 REPLIES 2
Aklima
Smooth Operator
Options
Galaxy S20 Series
Hi,
I have come across other s20 samsung members users complaining about the issue they are facing after software update. The software has a bug which is causing this.
0 Likes
Reply
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S20 Series

Are you normal or fast charging your phone while it's sat on a pad or desktop stand @nazir-ul  ?

 

Some generic troubleshooting tips are …

 

1. Make sure all your apps are updated.

2. Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. 

3. Back up and remove any relevant sd card and factory reset.

4. Send a bug report to Samsung via the Samsung Members app.

 

I wish you all the best with this. 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

0 Likes
Reply