Samsung 20FE phone for reference.
After I installed the new software update for Android 11 One UI 3.1 there have been issues that I can't seem to find the answers to or resolve.
I dont think that this is a complete list as I am finding them out as and when I notice a difference or need to use a feature.
My phone behaved differently in this update in that after the installtion, there wasn't a pop-up from Android/Samsung to say that it had been installed or the reminder pop up of what new/differences were installed. Also, my network didn't text or notify me to apply new mms settings (usually my network will send me a message that says "it looks like you have cchanged your sim or uodated you software" and then I would click that to select if I have contract or PAYG and then click the second one that would come for the MMS settings to be applied.Im not sure if this has played a contribution to the below or not.
- Mobile internet not working. It shows signal and 4g+ or if i switch to 3g then it shows h+. Every app except for Whatsapp says that I'm Offline. I have tried to add an APN as per my networks settings, switch to 2g/3g, contact my network provider reset my phone & factory reset my phone - none have worked. I can currently only connect to the internet via wifi.
- Call wallpaper no longer present. This is related to the next thing. I can set a new wallpaper but the previous wallpaper I had is nowhere to be found
- Animations in Samsung Gallery are missing. Samsung Suggestions has made many animations from my photos over the years, now I cant find any of the ones that I've saved. They used to have their own folder but it seems that the new update has removed all of them. They are not in recycle bin, I have checked 'All Photos' and 'Videos' to make sure they weren't just bundled into those folders, a factory reset also hasn't resolved this
Samsung (or an 'in the know' community member) please respond to this... the internet issue us obviously much greater than the others... im getting really frustrated.