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Original topic:

Not happy with the Samsung s20 plus 5g dual sim

(Topic created on: 25/02/21 15:12)
Fazermarks
Apprentice
Options
Galaxy S20 Series

So disappointed with the s20 i'll soon be going back to iPhone after owning this one...
I've had the s7 edge, s8 and s9 and all are better than the s20...
Gallery...update when I do an edit it doesn't do a copy like the older phones you have to screen shoot to save and revert if you want original back.
Can no longer do a clear cache...the normal way restart...hold power and volume up button till start then release no longer works..

Key board is rubbish having to keep going back to change spelling and words.

Notification work when they want to..
No matter what, I don't get sound Notification for voice mail..
I can't set different Notification sounds to the apps I most use its sets and saves but most apps like my other phones just either don't sound or just use default no matter what I do...
Everything I've listed I can still do on my s8 and s9.
Finger print hardly works can't fit glass screen cause finger print never works and I've tried lots of different ones. Face recognition works when it wants.. Even deleting prints and re doing...they don't work!
A lot of money paid for the phone and its rubbish samsung you need to look into sorting these problems and more on an update they did work at least two updates ago 🤷🏼‍♂️ very frustrating...
I might add I'm using duel sim and only use second sim for calls only.

4 REPLIES 4
peterriley3
Explorer
Options
Galaxy S20 Series
You can always report these issues via the Samsung Members app by going to the "Explore" tab and clicking the "+" in the lower right corner. From there you can report errors or contact a Samsung Expert who may be able to help you resolve these issues.

Hope this helps,
Peter
Fazermarks
Apprentice
Options
Galaxy S20 Series

The app for for Samsung members wasn't working either.. I've just Been back on it and now it works. Seems the whole Samsung company is very temperamental! Only works when it wants 🤷🏼‍♂️

peterriley3
Explorer
Options
Galaxy S20 Series

If the application doesn't work, you can contact them using this link:

https://www.samsung.com/uk/support/contact/

hope this helps,
Peter

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Fazermarks
Apprentice
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Galaxy S20 Series
all done...just waiting to see if they answer haven't before or don't understand the questions!
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