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Original topic:

no focus whilst using timer

(Topic created on: 03-02-2021 06:50 AM)
Kendo198t
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Galaxy S20 Series
Anyone else have this problem?

The camera works fine as with the video when focusing. But not when using the timer. Whilst it's counting down the camera doesn't refocus on what you put in front of it,it just stays focused on whatever it was focused on before you started the timer resulting in an out of focus shot. I'm being told it's a hardware problem but have now found 2 others with the same problem. Only had the phone 2 weeks 
5 REPLIES 5
strawberry cake
Hotshot
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Galaxy S20 Series

@Kendo198t 

 

hello

 

try disabling tracking auto focus on settings then retry

thanks😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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Kendo198t
First Poster
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Galaxy S20 Series
Hi
Unfortunately I've tried everything that I can. I'm now using a 3rd party app which does what I need it to do that the phone can't, but the app uses lower megapixels. I hope Samsung sort out the problem instead of wanting me to send the phone for repair.
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strawberry cake
Hotshot
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Galaxy S20 Series

@Kendo198t 

 

alright

please send software feedback via Members app → add button (+) → send feedback → application

 

you may use hands free command like saying "Shoot" or show palm instead

 

keep safe😉

 

 


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

Ichthyosaurus
First Poster
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Galaxy S20 Series

Thanks!

Setting a two-second timer and enabling voice commands ("cheese!") is a passable workaround.

It's pretty dumb though the way this is set up. I sent feedback to Samsung as suggested, and I'm hoping someone will read it...

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Sigrid
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Galaxy S20 Series

Yes I have this problem too, incredibly disappointed since i bought the phone because of the good camera. Such a waste. 

Did you find a solution in the end?

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