My Samsung galaxy FE 5g will not connect to Mobile data I have a three sim as my Maine sim ,this is the sim that will not connect,it makes phone calls ,sends messages without issue ,I called three about 5 times as I was told different ways to resolve this in the end I did a factory reset but this did not help ,I put the sim in another phone and the data worked . I did receive android 11 update and thought this could have caused the issue but I was told it was not the problem, I called sky mobile who i got the phone of , I have a sim with them but it's not used for any of the above they said that it may be APN so I called three again they said as the sim worked in another phone,that the phone was faulty, so I called Samsung they said that it was not he phone as it's fairly new and said it was no the update I've ordderd another sim to see if it's the sim , I've got ,bir I don't think it is of anyone as an answer and a fix I would really appreciate it as I've been trying to work this out for the last two days , i can usually work these thing out without issue but this is just frustrating . Please help
than you I thought I was going mad I tried ,network reset, a factory reset spoke to three 5 times , at least I now know , thank you again you did there was a possible fix could you send the link as it was not in the first message
I've had the same issues, been going crazy, seems we all in the same boat since the new update on the FE, I've not changed sim to SIM2, put sim back into SIM1 go in to connection settings, select 3g/2g auto, you should get your Internet back, then select LTE/3g/2g auto, that got my 4g back, you try going up to 5g/lte/3g/2g and you lose the lot, ive tried everything except a hard reset, but this option has got me back to 4G for the time being, if you switch your fone off at anytime you have to manually do this to get Internet, try it and let me know, working for me at the moment. Mark
I am exactly the same, I had replacement sim and also phone exchange, new phone worked fine until new update and sim works fine in other device its definitely the update and I've reported it to samsung. switching data to lte/3g/2g works for the time being.