11-02-2021 03:54 PM in
Hi, I've recently found out I don't get notified that I have a call waiting on my S20. I've checked on phone in settings and it's active but not working. It just sends call straight to answer phone when on phone to someone else. Any solutions?
11-02-2021 05:11 PM in
@Bicycles Call waiting is a chargeable service with Sky Mobile, appears to be £2.50 per month. If your cap is set to zero it may not work. check sky app- Mobile Sim. Know you have Call Waiting turned on as shown here https://www.sky.com/help/devicesupport/device/Samsung/GalaxyS20
If cap is fine and still issue you may need to seek assistance from Sky .
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
11-02-2021 05:27 PM in
13-04-2021 01:31 PM in
@Bicycles @LornaG: Can you try enabling Call Waiting by opening the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services > Call Waiting > On. Now, tap on Call Forwarding, and make sure that it isn't set up to forward to your voicemail when busy, unanswered or unreachable. Let me know if this helps.
13-04-2021 05:14 PM in