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Original topic:

No call option to use either sim 1 or 2 S20

(Topic created on: 18-12-2020 07:10 AM)
Frankai
Apprentice
Options
Galaxy S20 Series
Ever since the new update was installed I have no option to use either sim 1 or sim 2 when making a call, I use one of my sims for international calls, I had to change my settings so when ever time I make a call the phone now has to ask me which sim to use as before there was two icons for sim 1 and sim 2 on the screen, that has no disappeared, Which is pretty annoying as now I can not use android auto either when making calls because that does not have that function, I am not forced to disconnect my cable in car before I can make a call but my main complaint is not having the option to use either sim 1 or 2 before making a call. I am wondering if there is any hidden settings where the phone will show both sim card icons before making a call? 
6 REPLIES 6
Jon48
First Poster
Options
Galaxy S20 Series

I am having the same issue. I loved the ability to choose what sim to use before dialing or sending a message now I have to change the setting and have the phone ask me what sim to use when making the call. This is very frustrating. If the new update cannot do what the old software ver did how can I revert back to the old ver?

Naxgo
First Poster
Options
Galaxy S20 Series

I also have the same issue. What could possibly be the reasoning behind this? To shove the Google Duo down our throats?

This is beyond annoying.

Frankai
Apprentice
Options
Galaxy S20 Series
Not sure what the story is but it's causing me issues
VKDxb
First Poster
Options
Galaxy S20 Series

This is very annoying. If they do not resolve this problem, I will shift to iPhone.

0 Likes
whoopie
First Poster
Options
Galaxy S20 Series
I am having the same issue. I need both sims or I wouldn't have bought this phone. I feel missold my phone as it is no longer fit for purpose. I shall be ringing 02 today
0 Likes
B123456
First Poster
Options
Galaxy S20 Series
I am also having this issue since an update this morning, really annoying as the 2 sim option was the reason I got this phone.
0 Likes