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Original topic:

New S20 installs update repeatedly

(Topic created on: 03-12-2020 04:36 PM)
bsp51
First Poster
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Galaxy S20 Series

2 Day old S20 installed an update.  Within 15 minutes it requested to install another.  Once complete, it did the same thing a few more times.  Cannot get out of this loop, it is requesting another system update. 

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4 REPLIES 4
CarloL
Moderator
Moderator
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Galaxy S20 Series

Hey @bsp51, did you stop using your phone for a long time? This may be the reason behind several updates accumulating and being released now all together. Also, are all updates the same or are they different? Try doing a Soft Reset of the phone by holding the Volume Down as well as the Power buttons for 10 seconds and monitor the phone to see if it continues to update.

Hani54
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Galaxy S20 Series
Hi the same thing keeps happening to my phone I just got it today
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StephK1
Moderator
Moderator
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Galaxy S20 Series

Sorry to hear that this is happening to your new phone, @Hani54. Does it say if it's the same update each time, or is the phone individually installing each update that has been released individually? 

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Hani54
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Galaxy S20 Series
The same update each time
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