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Original topic:

My s20fe will not take a screenshot

(Topic created on: 11-03-2021 01:20 PM)
Hwalker1
Navigator
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Galaxy S20 Series
I press the volume down button and then the power off.most times tbe screen goes off and I loose my connection.
Happened today when I was trying to copy an Hour long chat with three.com after my phone stopped making calls.
So far I have not managed to take a screenshot using this improbable method. There must be an easier method. On my last phone I pressed the power off button and a menu appeared. One option was a,screenshot. So simple to use and the shots were saved in a folder called screenshots. This phone no longer has a recognisable home screen since the last update today.
Questions:
Is there a better method of taking screenshots 
Where are they stored
How do you access them without a home screen listing your apps?
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6 REPLIES 6
pete007
Troubleshooter
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Galaxy S20 Series
my s10 is a right sweep of the screen ...and is saved in the phone gallery pictures
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NB
Pioneer
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Galaxy S20 Series
1. try using both buttons at the same time...and very briefly. long press on off button will turn the screen off. this is convenient method for long copy.
there is second method... by moving your hand over screen. that is cumbersome in copy long conversations or documents as if your hand touches scree application reacts unexpectedly...
AndrewL
Moderator
Moderator
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Galaxy S20 Series

@Hwalker1: Further to the advice offered above, please press the Volume Down and Power buttons at the same time, just a short press, and the edges of the screen should flash to indicate that the screenshot has been captured. Alternatively, head to Settings > Advanced Features > Motions and Gestures > Palm Swipe to Capture > On, as this allows you to take a screenshot by swiping the edge of your hand across the screen. 

Chillyyyyy
First Poster
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Galaxy S20 Series
my s20fe screen shot is taken by swiping my palm across the screen from left to right
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Hwalker1
Navigator
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Galaxy S20 Series
Thanks all of you. its still a cumbersome method, and like the rest of this phone's Interface it's so clunky I can't believe its been professionally designed.
As far as I'm concerned, it will be sold as soon as I can find a buyer. Thanks again for all your help.
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Hwalker1
Navigator
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Galaxy S20 Series
Neither of these methods works consistently on my s2fe. The two button method never works, and due to me having to reset my phone to get it to do most things, the setting to use the swipe to take a screenshot gets reset. Is there no sensible method of taking a screenshot on this expensive and under specified phone. Undoubtedly the worst phone I have purchased since 1983.
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