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Original topic:

move from s9 to s20 ultra

(Topic created on: 19/09/20 10:54)
Curlysue29
Apprentice
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Galaxy S20 Series

hi all, when I transferred my s9 to s20 ultra, I used smart switch. it looks like I have just mirrored my s9 to my 20 ultra......how do I fix this please? thanks in advance

6 REPLIES 6
Meh90
Smooth Operator
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Galaxy S20 Series
mirrored? you mean your s20 is using the same wallpaper and settings as your old s9?
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Dave-S20U
Helping Hand
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Galaxy S20 Series

That's what it's supposed to do

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Curlysue29
Apprentice
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Galaxy S20 Series
its using the same wallpaper, same apps layout etc......just looks like I am using my old phone. I thought it would have transferred across but updated the settings!
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Dave-S20U
Helping Hand
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Galaxy S20 Series

Well no, it tries to make the transfer from one device to another as seemless as possible so you don't have to start customising everything again to the way you used to have it, most people would appreciate it cloning so accurately. 

 

If you want a fresh start, backup your media to pc, factory reset and copy it back from pc to phone

Curlysue29
Apprentice
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Galaxy S20 Series
thanks very much for your response.....I like getting a new phone and discovering the new features and then re personalising it again.
Dave-S20U
Helping Hand
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Galaxy S20 Series

Yea I'm the same, I don't even copy my media back to the new phone I just start 100% fresh