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Original topic:

Issues with S20 ringtone selection screen

(Topic created on: 14-03-2020 02:33 PM)
Rockdaisy
Apprentice
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Galaxy S20 Series

Hey! I transfered all my files from my old phone to my new phone. When I go into ringtones or even the notifications sounds menu in settings all of the sounds are super spaced out. I have to scroll a lot to just get to the next one. Anyone know how to fix this? It looks normal in the alarm/clock menu. 

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1 Solution


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Solution
Bradly
First Poster
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Galaxy S20 Series

(S20+) I tried changing dark mode and clearing cache. Neither worked. Then I tried switching themes and that did the trick. Seems like it's the theme I was using.

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9 REPLIES 9
rosshell
First Poster
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Galaxy S20 Series

I have the same issue

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Seimus
Journeyman
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Galaxy S20 Series

I did the same transfered from S9+ to S20+ and had a bit dull notification sound. Cleared cache from recovery menu helped

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JAX1975
First Poster
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Galaxy S20 Series

Supposedly it has to do with changing your theme and then using Dark Mode.

 

Try turning off Dark Mode and then looking at your Ringtones and Notifications lists. They should be spaced out correctly now.

 

I prefer Dark Mode so I hope that they fix this issue in an upcoming update. 

Knightmare
First Poster
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Galaxy S20 Series

Same issue. Factory reset fixed, but went right back after transferring s10 data on to it

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rosshell
First Poster
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Galaxy S20 Series

Yes. Dark mode is my issue.

Wiping the cashe had no issue.

Hoping is fixed soon

Rockdaisy
Apprentice
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Galaxy S20 Series

I don't have my phone on dark mode but I tried the different settings and it didn't work. I also tried the device management still no luck 😓

So weird cause it shows up completely normal if I go into alarms and sent ringtone in there. I had an S8 befor this phone so maybe it didn't transfer well. Thank you though

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Solution
Bradly
First Poster
Options
Galaxy S20 Series

(S20+) I tried changing dark mode and clearing cache. Neither worked. Then I tried switching themes and that did the trick. Seems like it's the theme I was using.

Rockdaisy
Apprentice
Options
Galaxy S20 Series

I tried changing my theme just now and that worked. Thank you

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MichaelMc
First Poster
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Galaxy S20 Series

I have the same issue. I'm not in dark mode and have changed themes. The ring tome playing is not the one selected?

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