10-08-2020 05:47 PM in
Galaxy S20 SeriesSo the phone -
1. Would overheat
2. Has terrible battery life
3. Shows moisture detected - from LAST 4 DAYS and I have 2 samsung phones, other one is just fine, using same charger for both
4. Has poor network reception
5. Has terrible terrible performance under load
OMFG, this phone makes me want to slap the someone at samsung
10-08-2020 06:05 PM in
Galaxy S20 Series11-08-2020 10:10 AM in
Galaxy S20 Series11-08-2020 11:58 AM in
Galaxy S20 SeriesHi @Ashish577
I'm sorry to hear that. It does sound like an inspection will be required to determine what actions you can take to get this sorted. You can either book an appointment with any one of our Approved Support Centres, which will involve you visiting the Support Centre for face to face support, or send your phone away via a courier service to get the phone inspected/repaired.
You can book an appointment here: https://www.samsung.com/uk/support/repair/mobile-device/support-centre-repair/
If you prefer arranging a Pickup service, you can do this here: https://www.samsung.com/uk/support/repair/mobile-device/pick-up-service/