That's not good @pinat
If you download the Phoneinfo app from the Playstore and look at the details does it not show as 0x0 @pinat
You may need to visit a Samsung Experience Store or Samsung Service Centre for support or take it back to who supplied the phone.
I wish you all the best with this situation.
🌈 Stay Safe & Stay Alert. 🌈
Current Phone ~Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+ Samsung One Ui 3.1/ Android 11.