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Original topic:

I haven't received any software updates yet.

(Topic created on: 15-08-2023 03:44 PM)
Damilola
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‎08-06-2023 01:00 PM in 

I have not received software updates for my galaxy s20+

Still in android 10... every single time I keep checking,  its telling me my phone is up to date.

3 REPLIES 3
Pugs1957
Samsung Members Star ★
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‎08-06-2023 01:46 PM in 

You probably have a device not meant for the region where you are. I would recommend using Smart Switch in your PC and see if that will update it.
JAMES4578
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‎08-06-2023 02:37 PM in 

@Damilola Best to try Smart Switch,  you would need to connect your Device to a computer where the Smart Switch software is installed.  The precise procedure is detailed in this article if unfamiliar. https://www.androidcentral.com/how-update-your-samsung-phone-smart-switch 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

Asherah
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‎15-08-2023 03:44 PM in 

Got the same problem, stuck on android 10

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