When did you make these purchases? Was it the S20 FE that you purchased?
If so, here's the link: https://www.samsung.com/uk/watch-active-offer/
Welcome to the Community!
I've purchased the FE 4g but no information on it only I asked for the info when I bought the phone, all the websites say the promo is out of date, but its actually referring to previous promotion. I found no "ticket" in samsung members area.
I am just wondering how long do you need to wait before you're sent a voucher to claim the watch...
I think I've cracked it, I signed in as a business user and was able to upload all my details there, received a claim reference number also so fingers crossed!