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Galaxy Note20 Ultra camera not recording FHD even though it is set to FHD

(Topic created on: 24-09-2021 03:40 PM)
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Members_QMQ0tZx
Student

‎24-09-2021 03:40 PM - last edited ‎24-09-2021 03:41 PM

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I have been using the phone for 9 months now and 4K FHD seemed to work fine. I've just returned from a trip and realised all my footage is in 1080 though I had FHD60 set. 

Has anyone else experienced this? Is this a bug? Supersteady is not on either (FHD60 wouldn't be possible to tap anyway).

You can see from the screengrabs and the test video I made how it's set to FHD60 but shows the video only recorded in 1080?!

Screenshot_20210924-153831_Photos.jpgScreenshot_20210924-153839_Camera.jpg

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Babishko
Hotshot

‎24-09-2021 05:22 PM - last edited ‎24-09-2021 05:29 PM

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BIG BIG issue here Members_QMQ0tZx in that UHD60 is 4K resolution not FHD60 and if you have your video camera set to FHD60 (Full High Definition) then you will only get 1080p resolution. Please try using UHD 60 (Ultra High Definition) to see what your Note 20 Ultra is truly capable of. UHD is 3840 x 2160 resolution. Happy videoing. 👍 👍
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