free buds

[Members_5490Mm8]

So, I got a new s20 last month on o2 and was told to claim free buds after 30 days. I tried to do it via the link and it now tells me the offer is closed🤷‍♂️ 

[CrystalGem]

you have to have owned the new phone for 30 days before you can claim the free buds... just make a note on your calendar to remember to claim them next month

[faz2695]

I've tried to but not available

[Members_TAk4KUh]

I've the same problem I've had my s 20 since 11/07 & can't find where to claim them!

[Members_kXhSf9N]

same here.

[Monty1980]

Been on the phone to customer services. Here is the July/August link: https://20202.samsungpromotions.claims/gb/en/claims/o2summer/get-started

[AndrewL]

If you're having issues claiming your Buds via the Benefits section of the Samsung Members app, then please proceed with your claim 30-60 days from the purchase date via the link below.

https://20202.samsungpromotions.claims/gb/en/claims/o2summer/get-started

[Members_7cwA8vH]

i am trying to vlaim my free buds offer as promised by 02 how do i do it

[Members_tf1iG8u]

Thank you, big help