30-08-2021 03:39 AM
My samsung galaxy s20 5g keeps erasing the same 32 contacts. I have to go to my trash and reinstate my contacts daily. I tried erasing the cache data directly on the contacts app but it continues. 5 minutes after reinstating them they go back in the trash bin over and over???
30-08-2021 05:59 AM
That's a conundrum @klagace
Do you sync your contacts with any other option such as Gmail etc ?
Might just be worth checking your settings in that area out.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
30-08-2021 07:39 AM
@klagace Hi, is there another phone linked to this Samsung account?
"The quieter you become-the more you are able to hear..."
30-08-2021 07:53 AM
@klagace Perhaps a solution is not to restore contacts automatically, but to save them manually. This could work.
"The quieter you become-the more you are able to hear..."
07-06-2022 10:31 PM
my S20 5G keeps doing that as well. i did a factory reset, didn't install any software ... and it does it again. anyone experiencing the same thing?