Cant set lock after factory reset

[NisseJ]

My lockscreen broke after the last update and i had to factory reset phone to get it unlocked. Now it works fine but i cant seem to set a new pin, pattern or password to lock it.

[Deltaratz]

Did you remove your Google account before you did the factory reset? By the sounds of things you didn't and unfortunately you must. Make a error report via the members app. When you open Samsung Members app, select the headphones 🎧 icon at the bottom of the screen. Then select error report. Explain there or call Samsung customer service .