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Original topic:

cant download nest cam Clips

(Topic created on: 13-12-2020 05:41 PM)
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maime
First Poster
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help please  i have a  new  samsung s20fe
 having trouble downloading 10sec clips from my nest cam to the phones gallery my old phone s9 works no problem with nest...i have allowed camera audio mic etc on new phone and cleared storage but still nothing .

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nothing..
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3 REPLIES 3
Pugs1957
Samsung Members Star ★
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Have you allowed the necessary app permissions such as storage?
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maime
First Poster
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yes
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StarTerry
Journeyman
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have you tried backing up the video clips to your Google photos from your s9 then restore onto S2FE to see if it will open them
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