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Original topic:

Can't change Hotspot Band to 5Ghz

(Topic created on: 31-08-2021 09:35 PM)
msghol
First Poster
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Galaxy S20 Series

I've had this issue for two or 3 months now and no One is answering me . I tried to contact Samsung support but they know nothing , some kids are just setting there and copy pasting some answers . I NEED AN ANSWER . Why Samsung doesn't have a feedback section where you can report bugs like this to get fix in the next update . Some people have the same problem like me , We pay like 1000$ for a phone and this is what we deserve ??? Shame on Samsung . 

photo_2021-09-01_00-03-58.jpg

photo_2021-09-01_00-04-03.jpg

  

This issue happended after I updated my phone 2 month ago . this is the build number : G986BXXU8DUF9 

I updated my phone and I thought it has gotten fixed , but it's like Samsung doesn't care about their costumers 

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2 REPLIES 2
Kris G
Pathfinder
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Galaxy S20 Series

Screenshot_20210901-123350_Settings.jpg
so when you tap on the '2.4 GHz' you don't a small pop up box with the '5 GHz preferred' option?
altho my model number would be G988B/DS.

Huawei P8, Mate10Pro, P40Pro;
Samsung S20Ultra;
Xiaomi MiNote10;
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msghol
First Poster
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Galaxy S20 Series

No , As you can see the band option is disabled . 

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