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Original topic:

Anyone else having trouble claiming on benefits ?

(Topic created on: 02-01-2022 01:13 AM)
Captaincodfish
First Poster
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Galaxy S20 Series
Is the benefits bit fixed yet
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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Galaxy S20 Series

Hi @Captaincodfish 

 

Has the benefits section in your Samsung Members App worked fine before ?

Have you recently updated your phone's software ?

Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 

This section is working just fine on my phone.

You could try clearing the cache of the app via settings,  app, Samsung Members, storage , clear cache. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Captaincodfish
First Poster
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Galaxy S20 Series
It works but then stops at step5 and cant go further samsung say they are overloaded
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