Alarm issues

[teddy1706]

Hello everyone! I've had an issue with the alarms on my s9 previously and now on my s20 in the sense that sometimes they decide not to go off! 

I will set sometimes 10 alarms with 30 minute intervals for the next morning (I will flick them off and on as they are on repeat) and sometimes only 1 or 2 go off or none of them do! Doesn't matter if my phone is on silent or on ringer, it doesn't make a difference.

At one point I had a theory that if I was on my phone too late my phone would think "ey up you need more sleep so I'm just not going to wake you up!"

I really struggle with getting to sleep and therefore waking up is horrendous and I need my alarm to go off.

I've not found any articles or help for this issue.

Can anyone tell me how to fix this please?

Thank you ❤

[Shazzkid]

Is the alarm app set to be put to sleep or deep sleep. Your phone will automatically do this to some apps to conserve battery but it also stops notifications and alarms from going off. You can add the app to an ignored list so it never gets disabled and put to sleep or deep sleep

[teddy1706]

no I've checked that, but thank you. I'm beginning to think my phone just cares about my mental wellbeing 😂

[AndyMT]

check if you have do not disturb on. seems like this is preventing audio. try without DND at some other point and see if that works.

[LillithMC]

I'm having the same issue, but the phone doesn't even vibrate. I'll wake up (late) and it'll say "Alarm missed" but it won't have made any kind of sound... the timer also doesn't make a sound. The app is neither in sleep mode nor deep sleep, nor do I have dnd on... if anyone could suggest why, that would be great!