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4G doesn't work after last update

(Topic created on: 16-07-2023 04:50 PM)
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Artiom Ivashinnikov
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Anyone else can't access 4G after the last update? It's for my galaxy s20FE

12 REPLIES 12
Midge123
Voyager
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Hi there I have the Samsung s20 ultra and I don't have any problems with 4g from the last update
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Angie4n913
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Hi I have the S21fe and my 4g is still working there was a problem for a day or two over signal but it rectified itself.
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BandOfBrothers
Samsung Members Star ★★
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Hello @Artiom Ivashinnikov  

Can you check in Settings,  Connections, Mobile Networks and see if 4G is still chosen.

If it is then if your not getting a 4G connection anywhere you visit then go into Settings , General Management, Reset and Reset Network connection. 

If that does not help then as a process of elimination try your sim card in another phone and if possible another sim in your phone and see what happens.

You also have a diagnostic tool in your Samsung Members app.

Have a word with your network customer service to check your account is set upcorrectly.for 4G.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Benj5777
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Yes same issue same model 20 fe
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Benj5777
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Tried network reset and its still not working
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blujoose
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Just bought this phone so know my Sim card does 4G.
4G isn't even in the list of network options. Please solve this.
Members_fmSMm5m
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Just bought this  samsung galaxy fe phone so know my Sim card does 4G.
4G isn't even in the list of network options. Please solve this.

Joneser
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Yes, same here. Samsung 52A.

Prior to that update, I had an option for something like 3G, 4G, 5G, and another option that only went up to 4G, and I would have to turn off 5G to get any kind of Internet at all. Now it is stuck on 5G and no 4G option. I need the 4G back!

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galaxy S20fe 4g
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I have problem last update s20fe 4g with out sim card remove I updated phone is updated but sim network is not coming those sim inside other sim network is voming

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