I have a problem with zoom mode on my s20 Ultra, as you can see from attachment telephoto module activates only for zoom level greater then 10 times.
But in March, when I bought this phone I was able to use it from 4x.
Firmware - M3ATFG
Camera app - 10.0.03.31
I tried to clear app cash, different scenarios - light/distance nothing works.
Help me please.
I know for a fsct that on low light or what the phone considers low light it switches to the main camera without telling you.
May you try to use 4x zoom under high light conditions and then tap with your finger then telescope camera to block it and see if there is a lense switch.