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Original topic:

volte issue

(Topic created on: 14/10/20 12:22)
shed20
New Member
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Galaxy S10 Series
Hi 
I got Samsung s10e . It seems Internet does not work when I am on phone call.
I checked online and everyone suggested using VolTE which has no option on my phone.
I would be please if anyone can guide me through to fixed this issue. 
Kind regards 
Mohammed Harun 
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6 REPLIES 6
aklima
Smooth Operator
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Galaxy S10 Series
Hi Mohammed Harun,
Could you kindly let me know if ur browsing the Internet to watch vidoes or to do shopping or read the news.
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shed20
New Member
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Galaxy S10 Series
👍
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shed20
New Member
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Galaxy S10 Series
exactly as you said
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Maroš
Pathfinder
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Galaxy S10 Series
its absolutely ok, during phonecall your 4g going to 3g, internet is slower, cause splitting signal
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shed20
New Member
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Galaxy S10 Series
should I not have option to use VolTE on this device to see the change?
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Maroš
Pathfinder
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Galaxy S10 Series
no
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