18-02-2020 04:52 PM - last edited 18-02-2020 04:52 PM
Ocationally I get a Viber call where I only hear the ringtone. But nothing on display. No name, notification....the screen is blank, just the ringtone. I CANT ANSWER THE CALL OR EVEN DECLINE IT. No call screen!
I get in to the viber app it just acts as if nothing new is happening. I can enter chats, settings while there is someone obviously calling me.
After 2 minutes I will simply get missed call in the call log.
Solved! Go to Solution.
15-04-2020 08:27 AM in
Apparently nor Viber or Samsung are doing anything about it. I think i will ditch Samsung, have other issues as well with s10e, not a good phone at all.
22-04-2020 06:17 PM in
Yes. Been happening for months. Very annoying.
01-05-2020 11:28 AM in
04-05-2020 09:30 PM in
Hi there, I had the same issue after updating my phone and I used the fix I found on YouTube: How to fix Viber app not working problem Solved by 1Milliom Ideas and it worked. Give it a try.
29-05-2020 04:35 PM in
Yes, I have the same bug. Usually, it occurs if the device screen is locked while an incoming call is ringing. After I unlock the screen, no UI, only the launcher is running. The Viber is ringing, but I cannot answer the incoming call. I find but not found any Viber activity in the background. This issue is reproducible easy.
29-05-2020 05:00 PM in
I can 100% confirm that this will happen to me if I am watching a video while someone was calling me.
So watching Youtube and someone calls me. Will produce this bug. Happened to me yesterday.
31-05-2020 08:16 PM in
Yes , I have got this problems for months with galaxy note 9 .
31-05-2020 08:31 PM in
01-06-2020 04:57 PM in
You need to go to
- settings
- app permission
- viber
- see all viber permissions
- allow call logs access
abd here you go
01-06-2020 05:11 PM in
Thank you. It's working.