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Original topic:

Two Step Verification s10e

(Topic created on: 08-07-2020 01:49 AM)
tobyoath
First Poster
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Galaxy S10 Series

Hi, I recently brought a brand new s10e, I finished the setup for it, and then I put in my SIM card after setting up. this immediately reset the phone. which is fine, but when I got to the two step verification, and I was using my phone number from the sim I changed from my old phone which is completely broken (why I'm buying a new phone) and I couldn't receive the verification code. I have logged into my samsung account and everything I just can't get past this. this is really disheartening and I don't know how to get past it without the verification code and actually use my new phone

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2 REPLIES 2
GothicGeisha
Navigator
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Galaxy S10 Series
go to a pc/laptop & look for the email regarding this, it should of sent an email out as well asking if its you. the link may have expired by now & you will have to do it again.
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BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

I'm wondering if you can borrow a phone that'll accept your sim card and then when the verification begins eject the sim and put it in the borrowed phone to get the code @tobyoath or indeed do try @GothicGeisha  advice.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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