The volume for Bluetooth doesn't seem to work

[S10ExtraPlus]

Hey guys, whenever I lower or raise the Bluetooth volume the sound remains at the same level (only the ui changes)

https://streamable.com/9gkk8e

This is what I am doing, in the recording it works but in reality my edifier 2.0 system doesn't get the volume adjusted at all(except for when turning the volume off)

I am coming from Samsung Note 4 android 6 and there was no such issue at all. I have also connected the Bluetooth to my buds and the sound is adjusted accordingly. 

Thanks

[TessM]

Hey @S10ExtraPlus ,

as other Bluetooth devices are working correctly with the phone this might indicate that there is something wrong with the connection with this device. Is the phone and Bluetooth device software up to date? Have you tried to forget this and re-pair it after restarting the phone?

[S10ExtraPlus]

I will try these and return with the results.