09-03-2019 05:30 PM in
Galaxy S10 SeriesWhen listening to spotify on my s10+ as soon as I lock my screen with side button plays a little while then minute later it locks properly and doesn't play music until I touch the screen again have gone through all settings can find anything that is stopping it
Solved! Go to Solution.
09-03-2019 07:24 PM in
Galaxy S10 SeriesI had the same issue on my S9 following the One UI update. It introduced the sleeping apps function so when screen turned off then it put the app to sleep.
If you go to device care -> battery -> 3 dots top right, then 'sleeping apps' option. Remove spotify from list and all should be good.
09-03-2019 07:24 PM in
Galaxy S10 SeriesI had the same issue on my S9 following the One UI update. It introduced the sleeping apps function so when screen turned off then it put the app to sleep.
If you go to device care -> battery -> 3 dots top right, then 'sleeping apps' option. Remove spotify from list and all should be good.
19-03-2019 03:30 PM in
Galaxy S10 Seriesi have just checked and spotify was not in the sleeping apps
next solution PLEASE
19-03-2019 11:44 PM - last edited 19-03-2019 11:45 PM ) in
Galaxy S10 SeriesI had the same issue. Try to go to settings>Apps>spotify>battery>optimise battery usage. Find spotify again and turn the optimising off.
29-11-2019 06:59 PM in
Galaxy S10 SeriesThis Issue doesn't seem to want to go away. I have done 'device optimisation' 'sleeping apps' 'allow background running'but nothing has worked yet.
After my phone is locked spotify will cut off after a short while
04-08-2020 10:18 PM in
Galaxy S10 Series26-01-2021 03:12 AM in
Galaxy S10 SeriesI have the exact same issue! It's beyond annoying that I have to keep the screen always on to get the songs going. But now I find a way out, downloading Spotify to mp3 and put the downloaded songs on my phone to play offline without the app. Problem solved.
05-02-2021 03:50 AM in
Galaxy S10 SeriesMaybe you can try to play Spotify music offline without using the Spotify app. To do that, you can use the Music Converter Mac or Windows to convert Spotify to MP3 and then you can move the songs to your phone for playing with ease. Hope you can enjoy your music without any problem.