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Original topic:

Sansung 5.9.14 keyboard

(Topic created on: 21-04-2020 09:36 AM)
GreenEcon
First Poster
Options
Galaxy S10 Series

my Samsung 10e phone got the new update. The keyboard now gives me the message that gifs are not compatible with the latest version of the keyboard.  Update 5.0.14.  I had wonderful gif emojis that came with the original installation. 

 

Also, most of my often used phrases, like address, etc. Are now gone.  My husband has the same problem.   Please help.

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10 REPLIES 10
BandOfBrothers
Superuser II
Superuser II
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Galaxy S10 Series

Hi @GreenEcon 

 

Yes the same happened when I updated to Samsung One Ui 2.1.

 

All the words , phrases , emails etc had been wiped.

 

It's a case of starting over again as the keyboard isn't backed up in Samsung Cloud anymore.

 

🌈 Stay Safe  🌈 

 

 


Current Phone > Samsung Z Fold³ 5G.

denon480
Journeyman
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Galaxy S10 Series

@BandOfBrothers wrote:

the keyboard isn't backed up in Samsung Cloud anymore.

🌈 Stay Safe  🌈 

 

 


So is always will be or maybe samsung make some error and fix it?

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BandOfBrothers
Superuser II
Superuser II
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Galaxy S10 Series

@denon480 

 

I think i may not have been correct  ! :grinning-face-with-one-large-and-one-small-eye:

 

Looking at Back up and restore data using Samsung Cloud 

 

"Settings: Accessibility settings, ringtones, Samsung Keyboard options, Wi-Fi settings, and Always on Display settings (your default ringtone won't be backed up)"

 

For me the Samsung One Ui 2.1 update cleared my predictive text.

 

So if my keyboard backs up then if I used my previous back up to restore my phone thry should re appear.

 

That said I'm not wanting to go through that process just for keyboard words etc. :smiling-face:

 

🌈 Stay Safe  🌈 

 

 


Current Phone > Samsung Z Fold³ 5G.

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denon480
Journeyman
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Galaxy S10 Series

This is not working, i try restore my backup from oneui 2.0 with my predictive text and there is nothing appeared

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BandOfBrothers
Superuser II
Superuser II
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Galaxy S10 Series

Not sure then @denon480 

 

Check your own countries Samsung back up info to see if keyboard settings is included taking into account predictive text maybe an element that's not backed up  !

 

🌈 Stay Safe  🌈 

 

 


Current Phone > Samsung Z Fold³ 5G.

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denon480
Journeyman
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Galaxy S10 Series

before update to oneui 2.1 it worked, I am was restored earlier

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BobIsaac
Journeyman
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Galaxy S10 Series

Use another keyboard. I use the BlackBerry one. Much better.

 

Bob

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denon480
Journeyman
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Galaxy S10 Series

after update samsung cloud i got this message, fkn samsung

Screenshot_20200422-124518_Samsung Cloud.jpg

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