23-03-2020 09:13 PM in
Galaxy S10 SeriesHello, I have a very weird issue with my S10.
I have many videos on my phone and each time when I share them with someone via any platforms (WhatsApp, Viber, Facebook, etc), those videos are getting automatically filtered.
It's a kind of gray film on it.
Cannot understand what's wrong with my videos.
I've tried to check my gallery and to upload it to google and before uploading them I saw that those videos are getting that filter.
Please help
Normally this picture should have real colors and not gray as it is
30-04-2020 05:09 AM in
Galaxy S10 Seriesi managed to remove the auto filtering.
1) go to camera
2) select "video" to take a video
3) select the "gear" options (left corner)
4) select "Advanced recording options"
5) deselect HDR+ video!!
31-01-2021 05:51 AM in
Galaxy S10 SeriesI made a profile just so that I could say thank you!!! The grey video was driving me crazy!!
27-07-2021 10:52 PM in
Galaxy S10 SeriesI've got the same issue. I followed your steps and it still hasn't worked. When I send videos they state 'covering video' then sends on a dull grey filter. Can you help?
08-08-2022 04:45 PM in
Galaxy S10 SeriesI am facing the same issue, is your problem resolved?