29-11-2020 07:07 PM in
Galaxy S10 SeriesHi there.
I bought my case a few months back and all I can say is that I love it but it suddenly stopped working. The led light are not working anymore and not even the features of the case are on. I was trying to update the led case app but it wouldn't let me for some reason. I want to mention that I haven't bend the case what so ever and I only dropped it once but it was a long time a go.
Could someone tell me what's going with the case? Is it from the new update(I heard that there were some problems in the past about this issue) or do you think is a hardware problem? Thanks for the tips in advance
29-11-2020 07:27 PM in
Galaxy S10 Series29-11-2020 09:36 PM in
Galaxy S10 Series29-11-2020 09:51 PM in
Galaxy S10 Series30-11-2020 12:29 AM in
Galaxy S10 Series01-12-2020 08:18 AM in
Galaxy S10 SeriesI've had the same problem since the update.
I've tried clearing the cache partition but didn't help. In another thread they suggested taking the case off and putting it back on to force it to update and take it off mid update but the update didn't show for me.
Really frustrating that Samsung provides so little support for their own products.
09-05-2021 01:58 AM in
Galaxy S10 SeriesI was getting update fail message. As suggested in the same thread to remove the case in mid update. I started update and removed the case in mid update and when i put it on the time appeared on the case. The case is working fine now.
09-05-2021 01:59 AM in
Galaxy S10 SeriesThe mid update thing worked for me :). Thanks
24-02-2022 02:41 AM in
Galaxy S10 Series
@Anwarhayat wrote:I was getting update fail message. As suggested in the same thread to remove the case in mid update. I started update and removed the case in mid update and when i put it on the time appeared on the case. The case is working fine now.
Thanks brother..mine also worked with this trick 🙂
10-05-2022 03:17 PM - last edited 10-05-2022 03:18 PM ) in
Galaxy S10 Series1 year later, and this still has not been fixed. Removing the cover mid update and it installs. Really weird way of updating. You would think Samsung should have already fixed this. They still push out updates for this cover.