08-03-2019 02:14 PM in
Galaxy S10 SeriesI can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?
Solved! Go to Solution.
08-03-2019 07:52 PM in
Galaxy S10 SeriesTry this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice .I hope this helps you all be patient tho very slow
08-03-2019 08:56 PM in
Galaxy S10 Series
@Philip722 wrote:Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice .I hope this helps you all be patient tho very slow
Thank you very much. this worked for me.
19-03-2019 05:53 PM in
Galaxy S10 Seriesnope im also a lucky one. I have my email with my delivery address on them saying VALIDATED!!!
Join the clob baby!!!!!
08-03-2019 06:26 PM in
Galaxy S10 SeriesSame here maby the page is getting to mutch traffic
08-03-2019 06:23 PM in
Galaxy S10 SeriesI pre-ordered mine and i am also getting message to say not eligible. This is ridiculous!
08-03-2019 06:39 PM in
Galaxy S10 Seriesworks now. i just ordered.
08-03-2019 06:41 PM in
Galaxy S10 SeriesNot working for me
08-03-2019 06:51 PM in
Galaxy S10 SeriesSame here. I'm from Ireland and neither the benefits tab nor the announcement are anywhere to be found
08-03-2019 07:10 PM in
Galaxy S10 SeriesSame in Cyprus. No benefits tab.
08-03-2019 07:14 PM in
Galaxy S10 SeriesMy app alse has a blank screen, i am from europe
08-03-2019 07:18 PM in
Galaxy S10 SeriesJust a black screen when trying to claim galaxy buds won't load at all.
08-03-2019 07:22 PM in
Galaxy S10 SeriesAnyone else here that didnt get a pre order email from samsung shot? Dont know what I can upload as proof now.
08-03-2019 07:24 PM in
Galaxy S10 SeriesI'm just going to do a screen shot of receipt and hope for the best and the IMIE code
08-03-2019 07:52 PM in
Galaxy S10 SeriesTry this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice .I hope this helps you all be patient tho very slow
08-03-2019 08:56 PM in
Galaxy S10 Series
@Philip722 wrote:Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice .I hope this helps you all be patient tho very slow
Thank you very much. this worked for me.
13-04-2019 09:09 PM - last edited 13-04-2019 09:11 PM ) in
Galaxy S10 SeriesNot working for me, claim approved but now definitely over 30 days!? Really great phone this is turning out to be! Sarcasm!..... Not happy at all Samsung!!
My note 8 has better quality pictures day and night 🌃 and no preorder bonus and poor battery 🔋
Did I mention the terrible camera quality at night, I don't even attempt taking pictures at night on this phone so been using my note 8 again! And I'm serious 😂 I was meant to be selling it!
Why did I get this?? No one with a P30 Pro even wants to swap with me anywhere grrr
13-04-2019 09:20 PM in
Galaxy S10 SeriesRecieved mine yesterday. finally! I think will take max two week for u. U should contact Samsung if does not arrive next week. Did u get confirmation of the claim? If not definitely contact Samsung, u could use live chat on their website.
13-04-2019 10:43 PM in
Galaxy S10 Series30 days today for me.Still waiting...
15-04-2019 12:21 PM in
Galaxy S10 SeriesI emailed Samsung last week.
They told me that I would receive an update on the delivery by late last week, but if I don't, to contact them today. I did, but got this reply...
15-04-2019 02:43 PM in
Galaxy S10 SeriesI claimed my buds exactly a month ago but not had any update since then.
15-04-2019 02:45 PM in
Galaxy S10 Series
@Michael1975 wrote:I claimed my buds exactly a month ago but not had any update since then.
Email them and ask the question
08-03-2019 09:40 PM in
Galaxy S10 Series
@Philip722 wrote:Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice .I hope this helps you all be patient tho very slow
Thank you very much @philip772 I finally got to submit the claim after many reload. I found it easy to get pass the error page on my laptop. Just kept opening new tab of the same link and very time it got stuck, I reloaded the next tab which continued from where I was got stopped.
Many thanks.
08-03-2019 10:02 PM in
Galaxy S10 SeriesCheers for the link mate it worked, took an hour and 10 reloads but it worked lol