Samsung S10+ Galaxy Buds claim with pre order

[NRazaPK]

I can't see the Benefits option in the Samsung Members App. Contacted to the tectechnic assistant but they don't know what is going on. They say they are getting complaints from many customers. Anyone got their Buds through the App yet?

[Philip722 · Accepted solution]

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow

[carlosultra]

went to benefits claim form but then the browser wont open .UK 

[Philip722]

Very slow process kicked me out told me there was maintenance going on just keep refreshing that's all I can say

[shrig123]

Same here 🤬

[carlosultra]

went to benefits claim form but then the browser wont open .UK 

[Jack2221]

It will load once I deleted and then restored it, then it worked. The pages loaded but kept going on to maintains so am going to try tomorrow

[Philip722]

It done it on me but it went threw it's a very slow process

[Hitman44]

Hi All,

Same here in Poland get the claim you're buds bit but opened blank page

[NRazaPK · Accepted solution]

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@Philip722 wrote:

Try this I had same trouble mine are now on the way. https://20191.samsungpromotions.claims/ie/en/claims/galaxybuds/invoice   .I hope this helps you all be patient tho very slow

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Thank you very much. this worked for me. 

[Leeuk]

Hurray my perseverance paid off! took me about an hour and a half but my claims in lol..

Now when am I getting them as they ain't giving much away apart from it will be looked at within 7 days.. anyways happy to wait there free and my s10 plus will keep me well busy till then 🤗