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Original topic:

S10e Severe camera issue after Android 11 / One UI 3.0 update

(Topic created on: 17-01-2021 11:11 AM)
MarkNed
Journeyman
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Galaxy S10 Series

After updating the camera is almost unable to take a decent photo.

 

At first after taking the picture it seems all right in the small preview in the lower left, see first picture.

 

When opening the picture it looks very blurry. See the second picture.

 

When going back to camera mode, also the small preview became blurry. See third picture.

 

Tried disabling HDR, but that didn't help at all.

Anoyone else experiencing this issue?

 

1. Screenshot_20210117-105949_Camera.jpg2. Screenshot_20210117-105957_Gallery.jpg3. Screenshot_20210117-110024_Camera.jpg

 

Tried whiping cache from both the app and whole phone via recovery mode, and all data/settings from the app.

 

51 REPLIES 51
IamJai
Helping Hand
Options
Galaxy S10 Series
Dial *#0*# and press mega cam or go to Samsung Members> Get Help> Interactive Checks and it will test all components
0 Likes
AdKug
First Poster
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Galaxy S10 Series

I have the same problem. Hope someone has a solution...

AndreiGP
First Poster
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Galaxy S10 Series

I also have this issue 

dominus4711
Explorer
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Galaxy S10 Series

S10 Exynos Germany, same problem. Seems to be HDR related. Anyone confirms? 

AdKug
First Poster
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Galaxy S10 Series

Happens even when I have HDR turned off

MarkNed
Journeyman
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Galaxy S10 Series

Tried several different camera apps, but they have the same problem. Seems like an HDR issue, but even with HDR disabeled the issue persist.

Krammmer
Journeyman
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Galaxy S10 Series

Same issue here with S10 + Android 11

Ondrej77
First Poster
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Galaxy S10 Series

S10e Exynos - Same problem here. I cannot get usable photo even in direct sun. It look like an old HDR bug but much worse and HDR toggle doesn't have any effect. I was really satisfied with camera performance in OneUI 2.5, now its worse than my Galaxy J5 😞

Otto1986
First Poster
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Galaxy S10 Series

I have exactly the same issue after installing the android 11 update. I turned off HDR but the issue persists. I want to downgrade to one 2.5 but I don't know if that's possible. Is there any solution? Do we have for Samsung to fix the issue with an update?