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Original topic:

S10e Latest May update Broke Keyboard Majorly

(Topic created on: 19-05-2020 02:03 PM)
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dreadon
First Poster
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This latest update Broke the built in samsung keyboard. It one erased all my saved words and phrases as well now it will not remember any new ones. I have tried to do accept on the words multiple times however nothing seems to stick. Also its autocorrect seems to be Way worse now. What gives samsung? 

currently my phone is on 

Kearnal 4.14.117-18242889

build QP1A.190711.020.g90u1ues3dtd5

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2 REPLIES 2
TessM
Mastermind
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Hi @dreadon ,

 

this is not expected from our updates. Can you try this?  Head into: Settings> General management> Language and input> On-screen keyboard> Samsung keyboard. Click About the Samsung Keyboard. Now click the i icon in the top right-hand corner. Click Storage, at the bottom of the screen you will see 2 options> Clear Data and Clear Cache. 

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reikar
Pioneer
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From what I have read from keyboard app, they stopped saving your data to clound service, so that's the main reason it stopped working. Don't understand why Samsung did it but that's what happened. Luckly I use GBoard...

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