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Original topic:

S10e flickering screen when in YouTube

(Topic created on: 25/10/19 16:31)
LucianaI
Community Manager
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Galaxy S10 Series

Hi all, 

 

I own a Galaxy S10e and the upper part of the screen flickers when in YouTube.

What could be the cause? 

 

Thank you!


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TessM
Moderator
Moderator
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Galaxy S10 Series

Hey @LucianaI ,

 

Can you confirm if this is only happening with Youtube and with all the videos? Have you tried a Soft Reset? If you haven't done so hold the Power and Volume Down buttons. If a warning pops up, press the Volume Down button. Once done, try to turn your phone on. Let us know how you get on. 

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LucianaI
Community Manager
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Galaxy S10 Series

Yes, it's happening only with Youtube app and with all the videos. 

I did Soft Reset too, same issue. 

What can I do further?


Arată-ți aprecierea pentru postările pe care le consideri utile sau prin marcarea răspunsurilor ca soluții.




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