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Original topic:

S10 USB

(Topic created on: 08-10-2020 07:30 PM)
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mjack
First Poster
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Does anybody know why it says I have a USB connected, when I haven't,  now my screen won't turn off and its draining tge battery

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10 REPLIES 10
Gavinh
Helping Hand
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have you plugged any thing in recently which used USB ? obviously I'm meaning other than charger.
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zulf
Navigator
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have you tried restarting the phone ?
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AndrewL
Moderator
Moderator
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@mjack: If a restart doesn't fix this, please can you open the Members app and go to Get Help > Go To Phone Care > Interactive Checks > USB, and follow the on screen prompts. Does this return any errors? 

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CrazyFruits
Pathfinder
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That happened to me, restart sorted it out. 👍🏼
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Anonymous User
Not applicable
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This may have been caused by you wired headphones, if you were using them with the phone. if so plug them back in and restart the phone.
hopefully this will be of some help to you.
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mjack
First Poster
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nope
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mjack
First Poster
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yep, hasn't made a difference
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mjack
First Poster
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done all that, its saying USB is connected, but its not
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CrazyFruits
Pathfinder
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Did you enable developer mode? If so have you changed any of the USB settings in there? Besides doing a wipe I'm out of ideas. Lol.
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