11-03-2019 03:38 PM in
Galaxy S10 SeriesHey,
Has anyone else noticed that the fingerprint scanner is clearly visibile when outside in sunlight. I mean at first I just glimpsed it with a blue background but if you go onto white ( what I'm typing on now) there's just a rectangle in the lower third of the screen. Check it out and see if it's on other models too. Hoping it's just a one off case and replacement won't be like this .
Model is prism green S10 128GB
Peace out.
11-03-2019 05:38 PM in
Galaxy S10 SeriesIs a chance to take a picture of that?
11-03-2019 05:59 PM - last edited 11-03-2019 06:12 PM ) in
Galaxy S10 SeriesPosted below, faint because of sub par iphone camera but you get the point. Not cool.
11-03-2019 06:06 PM in
Galaxy S10 Series12-03-2019 10:55 AM in
Galaxy S10 SeriesAlso mine! What we have to do?
12-03-2019 02:13 PM in
Galaxy S10 SeriesHi! I have the same problem... Here is the Samsung US-forum where we discuss the same problem.
12-03-2019 02:16 PM in
Galaxy S10 Series12-03-2019 03:25 PM in
Galaxy S10 SeriesMe too 😞
UK S10 user here. Does't have to even be blazing sunlight. Moderate light makes it visible and it is an absolute showstopper on a phone that is all about the display
12-03-2019 03:30 PM in
Galaxy S10 SeriesGonna take mine back today and see what they say.
If this is the price to pay for in display scanners then count me out.
I can't unsee it, especially as my job is field sales so I'm always outside using Gmail to answer emails. Not good!
12-03-2019 04:41 PM in
Galaxy S10 SeriesSeems that Samsung is saying that this is not a defect and we should just turn the sreen brightness down on the US forum
That is not going to fly with me
It is a defect