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Original topic:

S10 Text Message Notification Sound Not Working

(Topic created on: 21-09-2020 09:40 PM)
chrfraje
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Galaxy S10 Series

Once again, after the latest "update" (a term I will use loosely because it disabled features I wanted and now has things I decidedly don't want like 2-step verification), the notification sounds for messages doesn't work. I say again because this happens frequently. Yes, Do Not Disturb is off (and every other app and notification works, just not text messages). Yes, notification sounds for the text messaging app is enabled. Yes, the notification setting is set to "alert". Yes, sound is enabled. It still doesn't work. I am forced to check my phone more than I would like because I never know if someone texted or not.

 

Unlike the last couple of times, THIS TIME, not only does it not make a sound when people text, when I go to recheck the setting to make sure it is all enabled, when I select a tone to use (yes, only the Samsung default tones), there is no sound for any of them (yes, my volume is up). Let me reiterate: EVEN THE SELECTION FOR THE NOTIFICATION SOUND DOESN'T MAKE A SOUND.  Something has gone terribly wrong with this function. I don't even know why the programmers were messing with it in the first place. I hate iPhone's with a passion but, things like this will make me jump ship. Please fix it!

13 REPLIES 13
Members_LWgsmqM
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Galaxy S10 Series
I have the same issue
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Brummiekong
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Galaxy S10 Series
I have the same issue also I had the same as you are my Galaxy 8 plus this is why I upgraded thinking it was the phone now it's happened again
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dp8486
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Galaxy S10 Series
same issue,it works when I chose the notification tone but does not work when I receive a text message. is there any resolution???
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Stormcrow
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Galaxy S10 Series

Exactly the same issue here. I can tell you that if you restart your phone, your sounds may come back for a while, but sooner or later they'll go away again.

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gcclinux
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Galaxy S10 Series
also have the same issue but notice it works over Bluetooth but no via the phone and everything else works I even reset as recommended and it did not fix the issue.
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Members_R30ilsU
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Galaxy S10 Series

I have exactly the same issues. After i restart the phone its fine but only for a very short period. Why is there no Samsung Tech gurus on here to help its obviously an on going issue.

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Liftedlandrover
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Galaxy S10 Series

Anyone figure this out.  I have even did a total factory reset. Nothing works. 

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Kate from Mn
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Galaxy S10 Series

I have the same issue!!  Is there a solution? I am so frustrated!

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RustedArrow
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Galaxy S10 Series

The problem I have, if I happen to be on the text screen from the person I just received a text from, and they send another one there is NO notification. 
I get a notification when at the home screen
I get a notification when at the list of conversations
I get a notification when on the text screen but the screen is locked
I DO NOT get a notification when on the text screen and it is NOT locked.
Any suggestions?

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