18-06-2019 02:42 PM in
Hello i got my s10 plus yesterday, when i setup phone it got hot/warm it was changing after setup i let phone get cool after that i surfed normaly and it got warm/hot and i downloaded 3rd party program to check tempature so i saw battery sometimes got 36.5 degree and cpu is not going below 45 degree when its idling its 40 45 degrees when i normal surfing its going between 48 60 degrees.But when i take it to high performance its not go down 50 and it got max 65 degree
18-06-2019 03:45 PM - last edited 18-06-2019 03:46 PM
As the Galaxy S10+ has a slim design and uses a high performance CPU you may notice the operating temperature of the device increase; this may be dependant upon the number of apps and background services in use. This is normal and should not affect your device's lifespan or performance. I would however recommend removing any apps you have downloaded as a troubleshooting step to see if this improves the overall operating temperature.
If you're concerned then you do have the option to return the device and arrange a replacement if it is less than 30 days old. Alternatively you can get it inspected by a Samsung engineer at a Support Centre by checking the link below, selecting 'Mobile Device' and entering your post code.
18-06-2019 05:36 PM in
But i used 3rd party application AnTuTu
when i hold the phone i'm not feeling too much hot just warm but it writes here 55 60 when its at high performance can the app show tempature wrong?
18-06-2019 05:41 PM - last edited 18-06-2019 06:14 PM
Right or wrong all will show varying readings. I use aida64. https://play.google.com/store/apps/details?id=com.finalwire.aida64&hl=en_US
Again higher consistent readings is a notable reason for concern regardless of whats utilized in the device.
Its your device and money.
Any benchmarking readings show high.
18-06-2019 06:06 PM in
14-09-2022 04:29 AM in