S10 Plus High CPU Tempature

[furkanceyln07]

Hello i got my s10 plus yesterday, when i setup phone it got hot/warm it was changing after setup i let phone get cool after that i surfed normaly and it got warm/hot and i downloaded 3rd party program to check tempature so i saw battery sometimes got 36.5 degree and cpu is not going below 45 degree when its idling its 40 45 degrees when i normal surfing its going between 48 60 degrees.But when i take it to high performance its not go down 50 and it got max 65 degree

[furkanceyln07]

Should i return it? and Sorry for my bad english 😞

[AndrewL]

As the Galaxy S10+ has a slim design and uses a high performance CPU you may notice the operating temperature of the device increase; this may be dependant upon the number of apps and background services in use. This is normal and should not affect your device's lifespan or performance. I would however recommend removing any apps you have downloaded as a troubleshooting step to see if this improves the overall operating temperature.

If you're concerned then you do have the option to return the device and arrange a replacement if it is less than 30 days old. Alternatively you can get it inspected by a Samsung engineer at a Support Centre by checking the link below, selecting 'Mobile Device' and entering your post code.

http://www.samsung.com/uk/support/servicelocation/

[StellarTraveler]

Yes, return or exchange. 60 is insanely high.

Let them decide whats wrong. You paid much money for it.

not worth worrying over.

contact all where you bought it. 

[furkanceyln07]

But i used 3rd party application AnTuTu 

when i hold the phone i'm not feeling too much hot just warm but it writes here 55 60 when its at high performance can the app show tempature wrong? 

[StellarTraveler]

Right or wrong all will show varying readings. I use aida64. https://play.google.com/store/apps/details?id=com.finalwire.aida64&hl=en_US

Again higher consistent readings is a notable reason for concern regardless of whats utilized in the device.

Its your device and money.

Any benchmarking readings show high.

[furkanceyln07]

I can't see the CPU tempature but battery is 29.5 degree now on AIDA64 and on other app it shows between 30 35 for cpu tempature is it normal? I think AnTuTu is showing wrong but i will certainly going to show my phone to samsung engineers

[crazie1]

I have the s22 ultra when gaming I get to about 60c but I don't know for sure because I can't see the temperature using 3rd party apps so I had to get a fan cooler except it sounds like a ps4 about to take off when gaming.