S10 plus getting hot

[Simbcfc1]

Hi

My s10 plus is getting very hot when using it and charging it , 

Is anyone else having this issue? 

I'm sure the metal sides are not helping either conducting heat 

[Kayceaz]

Had this occur today. Wasn't on charger, sitting on the couch next to me. Was so hot to touch. Screen was unresponsive, had to force restart, then temp said it was 46°

[MAR0885]

Yes, it is getting hot off the charger. Seems like heavy usage causes it to heat up. I use mine constantly. I need it for work which are delivery services , so it stays active fairly often. Power mode is set Optimized. Other than that, phone is gorgeous, performs well, switching through apps is never a problem. So far I haven't seen any lagging. This is my personal favorite in the Galaxy series, I've been a loyal customer since the Galaxy S2. 

[Reh381]

They switched mine out and the new one works fine no heating issues at all

[Reh381]

Still no word how they are going to deal with the fact that it got so hot it gave me a blister

[Ardi83]

Iphone doesnt get hot when being used ehile charging! U can use it for hours ans charge a at the se time, the phone stays calm and cool!

[Kishote]

I bought my sons each one. They are insanely hot with normal use.  I called and they offered a return but not exchange.   Are the metal different from the ceramic ? They updated, rebooted, and with use- 1-2 hours of video and or Fortnite they get too hot to handle. Is this the note 7 all over again?

[Tcherrington]

Hello All, I  went back to customer services and explained the issues, they sent me a replacement phone. As this only arrived today, i shall let you all know what the results in a couple of days.  Many thanks Tony.

[Ridho]

This happen same thing on my S10e. Fast heat and very wasteful batteries. finally I took it to the service center and replaced the new unit. is this a minor or major issue? 

[Tebbit]

***** apple!

[kertoip70]

bomb has been planted !  

[Reh381]

I'm having the same issue to the point I have to change hands  and i barely use mine  

[Kriegar]

I have been playing games and stuff on mines and it only ever gets a tiny bit warm. Only ever seen it reach about 35 degrees.

[Simbcfc1]

hi

i have had my device swapped out by product liason team 

This one doesnt seem to be getting anywhere near as hot as the first device.

The new device still gets very warm during normal usage but not to the levels of the first one 

[N1ppa69]

Im having the same issue as we speak & its not on charge. Its a S10+ for gods sake! Its meant to be the top of the range & i cant even hold it right now. My wireless charger dock refuses to charge coz its simply too hot to the point of concerns of an explosion.

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@Reh381 wrote:

I'm having the same issue to the point I have to change hands  and i barely use mine  

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[Tcherrington]

Same here my friend, mine only arrived yesterday, its happend three times so far, its almost like it gets stuck thinking about somthing. Do the old on and off reset, all back to ok. Like you have had all version except the S9.

[Guayubino]

I abuse mine a lot and it never gets hot off the charger.  Only a bit when using smart view. It does get very worrysome when using it while charging. Like, for real  very very worrysome. 

[AmolK]

Using S10+ for last 2 days and obsereved that the device is getting very hot with normal use.

I was just browsing facebook and instagram for a min or 2 and phone got super hot.

Whenever I unlock my phone and do any stuffe for a min or two, it gets super hot.

I am very much conserned about my device.

Any way I can replace the device?

[RainbowStars]

Might be.something running in back ground. Do a factory reset and see if it is okay. Mine is okay. Cold touch unless gaming.

[TheMav]

Me too@ only had it since Friday... as soon as I search it up the phone cooled for a little lol! But heats up with minor usage. The is extremely disappointing no such trouble from s ace or jpro1 &2 

[jaysang1996]

I am getting the same heating issue. Phone heats up like crazy sometimes. This is when I am just using the phone for basic functions such as listening to songs and not while charging. It sometimes becomes difficult to even touch the phone and the only option is switching off the phone and waiting for it to cool down. Samsung please fix...

[Jaqlenn2124]

Same with mine. Howncan we fix it, i know this is not normal. This might have same issues with note7