14-01-2020 06:31 PM in
Today my camera stopped working. I'm on a s10 plus. Mayor update this last night
When opening the camera app it says error the camera doesn't work
When opening on Facebook the front facing camera works but not the rear one.
When entering the menu via *#0*# and tries to check the camera it says the same kind of stuff
Never never dropped the phone its brand new
Tried everything soft reset hard reset canceling app remove cache and data updating g everything
Can you guys help me. Is this related to an update?
10-01-2021 04:22 PM - last edited 10-01-2021 04:23 PM
@Members_zU3B2dF *#0*# takes you to the diagnostic tool and will check the phone's sensors. More explained here : https://gadgetstouse.com/blog/2020/06/10/check-samsung-phones-sensors/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
25-01-2021 03:24 PM - last edited 25-01-2021 03:24 PM
I bought a S10 2 weeks before and it was working fine. Suddenly yesterday the front camera stopped working when i was on video call on whatsapp.
Never ever dropped. No issues except this one.
As most of them said, i tried all ways from clearing cache to hard reset the phone, but no luck.
Still i get the same warning, "Camera failed".
Any idea's to fix it? If no, any idea when will there be the next software update which fixes this issue?
Looking for some help.
04-10-2021 09:20 PM in
Faced the same issue, in January, suddenly camera stopped working! it is October now, its still not fixed. tried everything, took it to multiple customer support!!. Never buying a Samsung phone again. Bought this phone for its good camera which doesn't work.