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Original topic:

S10 not receiving calls, texts or data

(Topic created on: 31-08-2020 02:21 AM)
Donniedark0
First Poster
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Galaxy S10 Series

This has been happening for about 3 weeks now if I go to an area with no service and loose mobile connection then reenter service area in order too recieve and make calls,text, data I need too enter ##72786#. Even though it will show full bars my phone will act like there's no service I have updated my prl, profile, and been in contact with boost mobile trying too trouble shoot this they suggested I get in touch with Samsung they believe it may have something to do with the August update. 

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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

As a process of elimination can you try your sim card in another phone and then another sim card in your phone to help rule out the phone or sim card too.

 

I'm on the August update with my N10+ 5G and N20 Ultra with no signal issues so I'm not sure it's the update @Donniedark0 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Anonymous User
Not applicable
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Galaxy S10 Series
As BandofBrothers has said, above.
worth checking your sim in another phone or a different sim in your phone.
if your phone is sim locked to you mobile provider ask them for a replacement sim, this may sort out your problem..
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