S10+ connecting to car via USB!

[DoubleARon1878]

Hi everyone,

I am hoping someone can help me as I have been trawling the internet for days without any luck.

I recently purchased a brand new 2020 Seat Leon which has an amazing built in infotainment system however my Samsung Galaxy S10+ refused to make any connection to the car, I have tried multiple USB cables all of which charge my phone via the plug no issues, but when connected direct into my car the phone does not even charge never mind connect to android auto, has anyone had this same issue and if so please tell me there is a solution.

Thanks in advance.

[GreyMatter]

you should check with Seat. it maybe the infotainment system needs updating.
a friend had similar issues with another car brand

[DoubleARon1878]

can i ask if your friend was able to charge their phone via usb in the car?

[GreyMatter]

They were yes, however, They had to get a new usb cable to one that was "fully wired" rather than one that did just charging and that resolved the charging issue. once they'd contacted their car dealership and got their in car entertainment updated, it was all fine

[DoubleARon1878]

see with my it does not even charge so i fear it is the phone rather than the car 😞