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Original topic:

S10 camera doesn't work

(Topic created on: 26-03-2019 09:51 AM)
Tomiinii
Apprentice
Options
Galaxy S10 Series

Sorry for my bed England. Today my s10 camera isn't working it says "Warning Camera error". I just reset my phone, remove the SD-Card but nothing happened. But when I open Instagram it works only the front camera but when I click switch camera the rear camera doesn't work. I don't know how to do now. And I need the Camera. Pls Anyone help me.

10 REPLIES 10
DeVN00ll
Navigator
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Galaxy S10 Series

 

Hi , it is a known issue on Android with the camera since S3 

Did you install another Camera App? uninstall it

 

Toggle  off Smart Stay 

 

or did you also try the Safe mode? 

Try to make a Photo ,  if the error  don't appear then u have to restart the phone and search for the App what make this conflict with the camera App 

 

- Clear cache and data of Camera app and restart it

-Wipe cache partition

and if nothing help 

then you can do a factory reset,  but you've  already done it 

 

 

 

 

 

Tomiinii
Apprentice
Options
Galaxy S10 Series

Hi DeVN00ll.

I did everything but didn't work.

Leahno1aunty
Apprentice
Options
Galaxy S10 Series
The phone hasn't been out that long take it back under the 30 day faulty guarantee
Savs
Apprentice
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Galaxy S10 Series

Hi There,

I had the same issue and it turned out that the problem wasn't the phone at all .... it was the case it was in!

The moment I took it out the case, the front facing camera worked perfectly.

Give this a go and let me konw if it works :smiling-face:

Regards,

Savs

Tomiinii
Apprentice
Options
Galaxy S10 Series
Hey Savs. It didn't work. Thanks to trying to help me. Have a good day.
Thomas
Intltrash
First Poster
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Galaxy S10 Series

I was wondering if you ever got the problem fixed cause I'm having the same problem. I've tried everything but it won't work. the front camera works on snapchat, instagram, and facebook. I don't know what else to do.

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Savs
Apprentice
Options
Galaxy S10 Series

Hi there,

 

I did and it's a little embarrassing 🤦🏽‍♀️

My phone case was a cheap one I bought and wasn't brilliant. It was somehow getting in the way of the camera (just a tiny bit) and stopped it from working.

 

If you haven't already, take yours out the case and give it a try.

 

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Intltrash
First Poster
Options
Galaxy S10 Series

My case wasn't the problem. Nothing is covering the camera or even touching it

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Savs
Apprentice
Options
Galaxy S10 Series

I took my phone into a Samsung centre and they plugged it in to see if there were any issues. They found nothing for my phone (obviously) but perhaps they can help you.

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